TransGlobe Property Management Services - Ontario

"A phone call came in to our office from the son of a tenant who died at 650 Waterloo. He was complimenting the BR, April for how she handled the situation. 'April has been great throughout their whole ordeal (mom passing)...she's a wonderful employee.'"

-Submitted by B.J. Santavy, Regional Manager, London, ON

"Hi There, Just a quick thank you for fixing the lock on the laundry room door.It is much appreciated."

-Stephanie, 569 Broadview Avenue, Toronto, ON

"The Building Representative was extremely helpful and friendly. He was very efficient in his job. I am very pleased with the work he has done both punctual and effective work. It is with great enthusiasm that I recommend this Building Representative. He is a real team player. He is a caring and reliable individual. Well done. Thank you."

-Saradoula and Kalonira, 100 Gowan Avenue, Toronto, ON

"It was so nice having a service man like him. Friendly and well informed."

-Willie, 80 Gowan Avenue, Toronto, ON

"I wanted to commend your respective help desk staff. I made a large number of requests to help desk this week with regards to Victoria and all requests were handled promptly, correctly and courteously. I continue to be impressed with our help desk system. Thanks to you both and kudos to your staff."

Email message sent to Arman Clemeno, Information Technology Director and Denise McLaren, Director of Technical Development and Training from Marsh Bergeron, National Manager of Residential Office Administration

"The workers did a very good job in getting the heat working. He is very polite."

-Mary, 252 King Street East, Bowmanville, ON

"Gentleman that was here is very professional and polite. The Work was excellent."

-Catherine, 30 Vinci Crescent, North York, ON

"Thank you for your efforts in making the coffee and doughnuts Valentines and Beat the February Doldrums Meet and Greet coffee mornings with your tenants such a wonderful success.Your enthusiasm and work ethics to make this come together is much appreciated and to be highly commended. You are wonderful examples of what Transglobe's Genuine Customer Care is for our clients."

-Message sent by London Property Manager, Richard Izawa to his Building Representatives

"This is a prime example of my good news I mentioned during our last meeting. Chris (BR) from Listowel is very helpful to the legal department, current and past."

-Elizabeth Kim, Legal and Collection Department, Head Office

"Work was nicely done. Happy with the service."

-Lincoln, 34 Brookwell, Toronto, ON

"Although I'm a little bit late in sending this I wanted to pass on some great comments I received about you from Michelle Malin. Michelle let me know how impressed she was with the Valentine's Day cookie contest kids activities you did in the lobby of your building. Michelle mentioned you've also done things like this for Halloween and Christmas and that it really goes over well with tenants. She just thought this was fantastic and I have to agree - what a great community thing not to mention tenant relationship building! Keep up the great work!"

-Submitted by Shannon Grainger, Leasing Manager, Head Office

"Thank you, your service is very much appreciated. You are quick."

-Willie, 80 Gowan Avenue, Toronto, ON

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