TransGlobe Property Management Services - Ontario

"I've been a resident of Heron Gate for more than a year now. Having grown up in Heron Gate, it was almost like coming home. I was surprised when Minto didn't have Security on site 24 hours, and am thrilled that you have implemented that policy. Last week, at 2898 Baycrest Drive, we had a fire alarm, and I was so very impressed when both Epic Security and a van from TransGlobe showed up. I must say that it certainly puts a person's mind at ease to know that we really are being taken care of. I appreciate that there is a great deal of work to be done on the premises."

-Tania, 2898 Baycrest Drive, Ottawa, ON

"Cornelius was very kind and came to fix the heaters as soon as I told him there was a problem."

-Laura, 28 Helene Street, Mississauga, ON

"Very fast service. The work was done professionally. The serviceman was a friendly person. We are very glad for the service we received from both the Building Representative and the Maintenance Technician. We really appreciate a very fast response from the Building Representative."

-Wieslaw, 25 Elizabeth Street, Etobicoke, ON

"An uncle of one of our tenants just informed me that he is very impressed with the improvement that we have made to the building and how nice everything looks. He was last here in October and the changes that have come about are great. He thought he was in the wrong building. Just thought you would like to know."

-Paige Whetstone and Roger Brissette, Building Representatives at 269 Finch Avenue, Sarnia, ON

"I just want to give great thanks for improvements in our building.
Thanks for--
  1. new carpet
  2. new paint
  3. new stove in my unit
  4. washroom accessories LIKE for shower heads
  5. pests control"

-Harpreet Gahla, 1825 Russell Rd, Ottawa, ON

"Our service was prompt and friendly. We appreciated the swift response on a weekend."

-Bryan, 25 Elizabeth Street, Etobicoke, ON

"I would like to take this opportunity to say thank you for your prompt attention to these matters. The gentleman was very pleasant and did all the things that I had requested. Thanks again and welcome to the neighborhood."

-Lauren, 1544 Heron Road, Ottawa, ON

"Dear Ms. Santavy. I have lived in this complex since 1971 and in my current suite since 1980. Over the years, I have seen many Building Representatives come and go. I must say our current Building Representatives Anna and John Drouillard, are the best we've ever had. They take great pride in the cleanliness of this building and often work on their days off to keep the building looking as good as possible. They are always pleasant, approachable and likable and are extremely dedicated to their job. They are always cleaning somewhere in the building and are often seen outside cleaning up accumulated trash. Amazing! This building has never looked so good on such a consistent basis. I can't say enough how much I appreciate their dedication and hard work. My greatest fear is that they decide to leave. Please pass on my appreciation."

-Marjorie, 754 Kipps Lane, London, ON

"We received an excellent Quality Assurance report regarding our new Customer Care Centre Representative, Johnathan James. Johnathan handled every obstacle that the QA Inspector (rental applicant) threw his way tactfully and secured the appointment."

-Submitted by Diana Bernier, Quality Assurance Manager, Head Office

"I want to thank all concerned and involved with making special parking space available (whenever possible) for me. Further, the new arrangements on the streets are really great considering what has been made available."

-Sam Garnet, 2515 Bathurst Street, Toronto, ON

"Competent, friendly service man."

-Wendy, 955 Warwick, Burlington, ON

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